Tuesday, August 14, 2012

Local Hospitals Mimic Hotel Industry To Better Compete For Consumer Dollars

Local hospitals have begun to see the value in seeing the patients more as a consumer.  Patients today have a choice of where they will get their health care needs filled.  Hospitals have responded by incorporating strategies from the hotel motel industry. 

Gone are the hard stone floors with plain walls loaded with medical staff notes.  Todays hospital room has a rich hard wood floor.  Art adorns the walls.  Bedding and cabinets match the decor.  No paper notes hang in the room.

The meals are now ordered from a menu.  Dietary is happy to adjust and assemble a dinner the consumer is most likely to eat with their stay. 

Rooms are private (only one consumer per room) and staff are instructed to perform their duties as quietly as possble.  Managing noise and disruption to improve the stay. 

Back home, a thank you card with a hand written note arrives from the staff.   It has been a pleasure to serve you, please come back again.

Local hospitals are evolving service to best capture the public and private funding available with the delivery of the surrounding populations care.

Home Care Path www.homecarepath is a leading senior care provider serving south central Wisconsin.  Services include:
-in home staffing with help for ADL's and IADL's
-in patient advocacy for safe successful hospital stays
-crisis intervention and transitional counseling
-temporary help with a scheduled day surgery
-downsizing home contents when stuff matters
-communicating face to face on computer across long distances
Simply call 608-432-4286 to schedule and in home interview.  2012 rates are 20.00 per hour.  Email lkutzke@homecarepath.onmicrosoft.com We accept long term care insurance.  We can be there when you are working.  Services are tax deductible.  Valuing home and human life.

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