Wisconsins PATH ALONG Model and Consumer Noncompliance

PATH ALONG staff are trained to recognize non compliance as a product of the prevalence (increased choices) of medical provision within the designated programming valued exclusively by the paying health plan.   The health plan navigates care flow through contracted medical providers but the consumer wants a more pragmatic alternative.

PATH ALONG staff are taught to yield to consumer desire for an alternative resource, as part of the federal mandate to "consider preferences".  PATH ALONG staff insert rapport in to the ongoing relationship that goes beyond an accurate assessment of household resources. 

PATH ALONG staff respect the individual characteristics related to processing the new information being delivered at a rapid rate to the consumer throughout the hospitalization.  PATH ALONG staff have already talked with the consumer about allowing the mind to integrate the providers suggestions in to their desires and stored memories.  Time allows for the consumer to reveal the hastily fragmented placement of the recorded visit with the representative from the department.

Further discussion reduces exaggerated fears, coaxing the image of the providers suggestion to a residence in the mind that makes it seem more possible.  PATH ALONG staff insert newly suggested treatments in conversation with consumer accepted (anchors) familiar themes of care. This is an important strategy designed to insure the consumer is fully informed with each response to referred participation in a complex resource.  This demonstrates a higher level of care assurance which improves over all quality.

PATH ALONG staff expect a measure of noncompliance as a normal part of todays hospitalization process.  PATH ALONG staff monitor consumer progress along the continuum of understanding with an ongoing supportive approach that maintains a stronger connection throughout the varied transtions of care.

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http://www.homecarepath.com/Pages/PRESSRELEASEOriginalWisconsinModelToReduceHospitalReadmissionRates.aspx

PATH ALONG is an original Wisconsin model that connects inpatient providers to community staff who support the patient during health system transitions.  PATH ALONG is an evidence based model with three defined services to help the hospitalist fulfill their continuity of care role.  The focus is on care filled transitions.