HCAHPS is the hospital consumer assessment of health care providers and systems. The (NQF) National Quality Forum has endorsed the HCAHPS hospital survery. The HCAHPS is a standard survey designed to capture to patients perspectives on their hospital care.
Three recent additions help researchers assess discharge quality. The survey asks:
1. Did the hospital consider the patients preferences regarding post discharge health care needs.
2. Did the patient understand their responsibilities in managing their own care after being discharged.
3. Did the patient understand the purpose of the post discharge medications.
Most hospitals will contract with an approved survey vendor. In Wisconsin an approved survey vendor would be Rural Wisconsin Health Cooperative Sauk City, WI 53583. The surveys are submitted electronically to My QualityNet every quarter.
PATH ALONG is an original Wisconsin model that connects inpatient providers to community staff who support the patient during health system transitions. An evidence based model with three defined services to help the hospitalist fulfill their continuity of care role. The focus is on care filled transitions.
Scope out the PATH ALONG Web site http://www.homecarepath.com/Pages/PRESSRELEASEOriginalWisconsinModelToReduceHospitalReadmissionRates.aspx
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